The SIT50422 Diploma of Hospitality Management provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage, and gaming.
This nationally recognised qualification reflects the role of individuals who possess a comprehensive knowledge of industry operations and apply a broad range of managerial skills to coordinate hospitality operations. They operate autonomously and responsibly and make a range of operational business decisions.
This Course is subsidised under the 2021-2023 Queensland VET Investment Program administered by the Department of Employment, Small Business and Training (DESBT). Click Here to get more information about Higher Level Skills program.
To be eligible for the Higher Level Skills program, individuals must:
(In addition to the standard eligibility requirements, specific restrictions and/or exemptions may apply to participation in certain subsidised qualifications. Any additional eligibility requirements will be based on industry advice or requirements under the relevant national training package and will be detailed in the Queensland Training Subsidies List).
For more information please read the Student Fact Sheet
The co-contribution fee charged for a qualification represents the total cost to the student and include any enrolment charges (such as identification card charges), tuition fees, services fees, materials fees and all other costs associated with delivering the training and assessment services and awarding the qualification. This includes costs associated with criminal history checks which may be a prerequisite for vocational placement and employment in certain occupations.
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
| Unit Code | Unit Name |
|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITXCCS010 | Provide visitor information |
| SITXCCS012 | Provide lost and found services |
| SITXCCS013 | Provide club reception services |
| SITXCRI003 | Respond to a customer in crisis |
| CPPCLO3100 | Maintain cleaning storage areas |
| CPPCLO3101 | Clean carpeted floors |
| CPPCLO3102 | Clean hard floors |
| CPPCLO3103 | Clean and maintain amenities |
| CPPCLO3105 | Clean glass surfaces |
| CPPCLO3108 | Clean window coverings |
| CPPCLO3111 | Clean rooms, furniture and fittings |
| BSBTWK503 | Manage meetings |
| BSBCMM411 | Make presentations |
| BSBTEC301 | Design and produce business documents |
| BSBTEC303 | Create electronic presentations |
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